Privacy Policy

Introduction

WELLO INC. (“Company”, “Us” or “We”) respects your privacy and is committed to protecting it as described in this Wello Website Privacy Notice (“Website Notice”).

This Website Notice describes the types of information We may collect from you or that you may provide when you visit our website https://welloinc.com (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Website is hosted in the United States and is intended for visitors located within the United States. If you live outside the United States, We may transfer your information to the United States or to third parties acting on our behalf for the purposes of processing or storage, and by providing any information to Us, you fully understand and unambiguously consent to such transfer, processing, and storage of such information

This Website Notice does not apply to information collected by Us offline or through any other means, including any information collected by a third party or through any application or content (including advertising) that may linked to or be accessible from or on this Website.

Unless otherwise expressly addressed in this Website Notice, use of personal information in connection with the use of our other services and products (“Products”) will be governed by separate contractual terms between us and the applicable customer, and those terms will take precedence in the event there is any conflict or inconsistency with this Website Notice.

Please read this Website Notice carefully to understand our policies and practices regarding information collected on this website and how We treat it. If you do not agree with our policies and practices, please do not use our Website. By accessing or using this Website, you agree to this Website Notice. This Website Notice may change from time to time (see Changes to Our Website Notice below). Your continued use of this Website after We make changes is deemed to be acceptance of those changes, so please check the Website Notice periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including “Personal information”. Personal Information is any information that can be used to identify an individual, such as name, email address, postal or other physical address, phone number, title, login information and other information We require to provide you with information through the Website. We might also collect information that is about you, but individually does not identify you and/or about your internet connection, the equipment you use to access our Website, and usage details.

We collect this information for responding to sales and product inquiries, responding to service requests and support for our Products, and to provide such support, participating in online survey, among other reasons.

How We Use Your Information

Some of the ways that We use information that We collect about you or that you provide to us, including any personal information:

To develop, operate, provide, maintain, and improve our Products, now and in the future.
To keep you up to date on the latest Product announcements, system enhancements, special offers, and other information.
To provide and receive information, support, feedback and assistance related to the Products.
To provide the ability to create personal profile areas and view protected content.
To analyze usage trends and preferences of our users, and to conduct questionnaires and surveys, in order to provide better Products to our customers and end users. Your completion of any questionnaires is voluntary.
To contact you for administrative purposes such as customer support or to send communications, including updates on promotions and events, products and services offered by us and by third parties We work with. Generally, you can opt-out of receiving promotional communications by writing to us at Wello, Inc. Privacy/Website Issue, 4900 Airport Pkwy #534, Addison, TX 75001.
To understand more about you, so We can personalize content and advertising to your preferences.
To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

We may use the information We have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though We do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, We may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website, and information about your computer and internet connection, including your IP address, operating system, and browser type. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information We collect automatically may include personal information, or we may maintain it or associate it with personal information We collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service.

The technologies We use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that We collect, or you provide as described in this Website Notice:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties We use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which We disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of WELLO INC.’S assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by WELLO INC. about our Website users is among the assets transferred.
To third parties to market their products or services to you if you have not opted out of these disclosures.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
For billing and collection purposes.
If We believe disclosure is necessary or appropriate to protect the rights, property, or safety of WELLO INC., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your email address used by Us to promote our own or third parties’ products or services, you can opt out by checking the relevant box or link located in the email from us. This opt out does not apply to information provided to the Company because of a product purchase, warranty registration, product service experience, or other transactions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. These third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website https://optout.networkadvertising.org/?c=1 .

California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: Wello, Inc. Privacy/Website Issue, 4900 Airport Pkwy #534, Addison, TX 75001. However, We do not currently sell data triggering that statute’s opt-out requirements.

Your California Privacy Rights

This Notice for California Residents supplements the information contained in Wello Website Notice and applies to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.

Information We Collect on this Website

Our Website collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). Personal information does not include:

Publicly available information from government records.
Deidentified or aggregated consumer information.

This Website collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
D. Commercial Information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	YES

Our Website obtains the categories of personal information listed above from the following categories of sources:

Directly from you. For example, from forms you complete or products and services you purchase.
Indirectly from you. For example, from observing your actions on our Website.

Use of Personal Information

We may use or disclose the personal information We collect for one or more of the following purposes:

To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, We will use that personal information to respond to your inquiry.
To provide, support, personalize, and develop our Website, products, and services.
To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. We will not collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may share your personal information collected on this website by disclosing it to a third party for a business purpose. In the preceding twelve (12) months, the website collected and Wello disclosed personal information for a business purpose to the categories of third parties indicated in the chart below. We do not sell personal information.

	Category of Third-Party Recipients	Category of Third-Party Recipients
Personal Information Category	Disclosures	Sales
A: Identifiers. a real name; an alias; a postal address; an email address; a unique personal or online identifier; an IP address; an account name; a Social Security number (SSN); a driver's license or passport number; or another form of persistent or probabilistic identifier that can identify a particular consumer, family, or device.	Email address, name	None
B: California Customer Records personal information categories. In addition to the identifiers described above, also lists a person's: signature; state identification card number; physical characteristics or description; insurance policy number; education; employment or employment history; bank account number, credit card number, debit card number, or any other financial information; or medical information or health insurance information.	None	None
D: Commercial information. records of personal property and purchasing habits.	Purchasing	None
F: Internet or other similar network activity. network activity, including browsing history; search history; or information regarding a consumer's interaction with an internet website, application, or advertisement.	Internet Activity	None

Reselling Personal Information – The following businesses purchase personal information from us and may resell that information: none.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Right to Know and Data Portability – We do not provide a right to know or data portability disclosure for B2B personal information.

Right to Delete – We do not provide deletion rights for B2B personal information.

Response Timing and Format

We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If We determine that the request warrants a fee, We will tell you why We made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

We do not sell personal information collected on this Website. We will only use personal information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, We will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Other California Privacy Rights

California’s “Shine the Light” law permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write us at: Wello, Inc. Privacy/Website Issue, 4900 Airport Pkwy #534, Addison, TX 75001.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Information you provide to us is stored on our secure servers behind firewalls.

The transmission of information via the internet is not completely secure. Although We do our best to protect your personal information, We cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for evasion of any privacy settings or security measures contained on the Website.

Children Under the Age of 13

We do not knowingly collect personal Information from children under the age of 13. If We learn that We have collected personal Information from a child under the age of 13, We will delete that data from our systems.

Changes to Our Website Notice

We will post changes We make to our Website Notice with a notice that the Website Notice has been updated. If We make material changes to how We treat our users’ personal information, We will notify you through a notice on the Website home page. The date the Website Notice was last revised is identified at the top of the page. You are responsible for ensuring We have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Website Notice to check for any changes.

Contact Information

To ask questions or comment about this Website Notice or our privacy practices, please contact Wello, Inc. Privacy/Website Issue, 4900 Airport Pkwy #534, Addison, TX 75001. To register a complaint or concern, please write to: Wello, Inc. Privacy/Website Issue, 4900 Airport Pkwy #534, Addison, TX 75001.

If you need to access this Website Notice in an alternative format due to having a disability, please write to: Wello, Inc. Privacy/Website Issue, 4900 Airport Pkwy #534, Addison, TX 75001.